Some state and local governments are moving to ban increasingly popular cashless retail stores, citing equity issues, but there are steps policymakers can take to increase access to non-cash payment options.

Chief Information Officer Craig Hopkins on what drew him to government work, reshaping San Antonio’s IT culture and how he works strategically with the chief innovation officer to align the city’s goals.

Technology is evolving faster than ever before, from autonomous vehicles to facial recognition and beyond, but the charge of technologists to ensure it's introduced ethically is by no means new.

Public-sector social media professionals are using Facebook’s Groups feature to generate increased reach and organic conversation that’s not always achievable on the platform with a simple government page.

Plus, artificial intelligence and deep learning technologies may help doctors diagnose and treat patients suffering from glaucoma, and the number of smartphones in the world surpasses the human population.