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Topline data on priorities, tech spending, innovation and workforce from the leading counties in this year's survey from the Center for Digital Government.
The use of chatbots is exploding across government agencies at all levels, according to survey data. A local government expert weighs in on the dos and don’ts of implementing one that actually works.
New York City leaders pleaded with social media companies to do something about the deadly trend of subway surfing viral videos. Now the tech companies are removing dangerous videos and publishing the city's PSA content.
Arizona launched statewide sexual assault evidence kit tracking software in 2019. But Phoenix, the largest city in the state, has opted out of using it. The agency now faces a new sexual assault evidence backlog.
“What’s in a name?” As some government agencies make their chatbots more human than ever, explore a growing cast of AI characters.
As a majority of states have moved to adopt sexual assault evidence tracking technology, some are fumbling launch deadlines and others have yet to make any significant progress to upgrade antiquated processes.
Eager for a chance to prove their value, many public safety agencies are starting with donations and grants to implement new drone programs. The gifts are proving useful to inspire additional funding for devices.
Thousands of files have been uploaded to public data portals by local and state government agencies. Access data from San Francisco may hint at what the public actually wants to see.
Within the first 24 hours of the social media platform’s launch, many government agencies and officials are already active on the Twitter competitor Threads. Is it the future of social media?
Following challenges to the federal government’s broadband data from local governments and residents, the White House has released each state’s funding amount for broadband projects. Alaska received the most per capita.
As citizens turn to online platforms to voice their satisfaction or displeasure with government services, some social media companies are encouraging the public officials behind those accounts to react publicly.
One of the nation’s largest libraries has nearly doubled its collection spending in the last five years in an attempt to keep up with patrons’ digital demands. But the push has introduced new headaches.
Libraries once struggled to keep up with demand for public computers. Now branches are removing them as they move toward a future built on providing a wide array of technology to patrons.
One-quarter of adults in the United States have some kind of disability. Are government agencies doing enough to serve their citizens equally — and ensure their safety in emergency situations?
A popular Oklahoma government TikTok account survived a statewide ban, highlighting what agencies lose when they leave the platform — a unique avenue for communicating with certain groups of constituents.